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Frequently asked questions

Frequently Asked Questions


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I received a Free Spins voucher, how do i claim it?
  • Once you login to the site, any Free Spins vouchers that you have been credited will be shown in the My Account section. Clicking on this link will launch your Free Spins vouchers.
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How do I cash out and get paid?
  • You can request a payout at any time from the banking section of the members area. Your payout request will be processed after 48 hours. You can also cancel a payout request at any time within 48 hours.
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Are my payment card details secure?
  • We use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and our servers.
  • This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted.
  • This makes it impossible for people to crack this code and gain access to your confidential details.
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How do I get support?
  • Feel free to contact us with any questions or support issues.
  • We will endeavour to answer all queries within 72 hours.
  • We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.
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1ST DEPOSIT OFFER

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USE PROMO CODE: PLAY25
T&Cs Apply

First-time depositors only (UK exc NI 18+). Min Deposit: £10. Max Offer: 25 Free Spins on Sharknado. Free Spins Winnings will be capped at £2.50 and credited to your real money balance. Promo code: PLAY25. Valid until further notice. Withdrawal restrictions and full Ts&Cs apply.

WHY OUR USERS RATE US 4.5 STARS OUT OF 5

HOT & COLD GAMES

Every week we reveal which games are most likely to pay out and which ones need cooling off!

THE DAILY CLASSIC

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T&Cs Apply

EXCLUSIVE PROMOTIONS

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SLOTS

Play more than 300 of the best slot games instantly, including record breaking jackpots

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Irish Eyes
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Irish Eyes
Love Island Slingo
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Love Island Slingo
Starburst
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Starburst
Arcader
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Arcader
Temple of Iris
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Temple of Iris
Action Bank
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Action Bank
Britain's Got Talent Sli...
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Britain's Got Talent Sli...
ALOHA! Cluster Pays
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ALOHA! Cluster Pays
The Rift
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The Rift
Bloodshot
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Bloodshot
Big Money Slingo
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Big Money Slingo
Asteroids Scratch
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Asteroids Scratch
Autumn Gold
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Autumn Gold
Cash Stax
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Cash Stax
Rainbow Riches Slingo
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Rainbow Riches Slingo
Da Vinci Diamonds
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Da Vinci Diamonds
Black Widow
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Black Widow
Cleopatra
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Cleopatra
Cirque Du Soliel - Kooza
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Cirque Du Soliel - Kooza
Oil Mania
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Oil Mania
Stampede
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Stampede
Siberian Storm
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Siberian Storm
Guns 'N Roses
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Guns 'N Roses
Foxin' Wins
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Foxin' Wins
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Do you want to know which games are most likely to pay out?

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OUR BIG WINNERS

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HOT & COLD GAMES REVEALED

When a game is hot, the pay-outs are on fire! If the game is cold, well maybe it just needs a cool head!

RAINBOW RICHES Reels of Gold

The makers of Rainbow Riches bring you this new and improved slot game! Try and win some free spins, but watch out for the Magical Fairy!

WILD WILD WEST: The Great Train Heist

With more features than you can shake a stick at, this latest NetEntTM game puts you right in the heart of the Wild Wild West. Giddy up!

STAMPEDE

This new slots addition drops you in the African Savanna. With amazing graphics, multipliers and free spins on offer, Stampede has it all!

All our loyal players are rewarded! Earn free spins, cashback as well as access to exclusive promotions!

You must opt-in to Email and SMS in order to have access to the Rewards & Promotions!

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Secret Slots is a sanctuary for spinning enthusiasts. We let players in on our Hot & Cold Games tips, uncovering which ones are likely to pay out - big! That isn't all...we also have a daily free game to unlock, The Daily Classic, as well as exclusive bonuses only available here at Secret Slots! Offering real cash, free spins and even cashback, we really do provide a high-end slot game experience for everyone.

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