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Frequently asked questions

UK players only - Please note that, for regulatory reasons, withdrawal reversals are temporarily unavailable. Once you have requested a withdrawal, it will be processed in accordance with the Withdrawal Policy and you will not be able to reverse this decision.

Frequently Asked Questions


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I received a Free Spins voucher, how do i claim it?
  • Once you login to the site, any Free Spins vouchers that you have been credited will be shown in the My Account section. Clicking on this link will launch your Free Spins vouchers.
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How do I cash out and get paid?
  • You can request a payout at any time from the banking section of the members area. Your payout request will be processed after 48 hours. You can also cancel a payout request at any time within 48 hours.
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Are my payment card details secure?
  • We use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and our servers.
  • This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted.
  • This makes it impossible for people to crack this code and gain access to your confidential details.
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How do I get support?
  • Feel free to contact us with any questions or support issues.
  • We will endeavour to answer all queries within 72 hours.
  • We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.
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Your question remains un-answered?
1ST DEPOSIT OFFER

REGISTER & DEPOSIT NOW FOR 25 FREE SPINS!

Deposit £10 & get 25 spins on Sharknado!

USE PROMO CODE: PLAY25
T&Cs Apply

First-time depositors only (18+ UK exc NI). Min Deposit: £10. Max Offer: 25 Free Spins [on a game of our choice]. Free Spins Winnings will be capped at £2.50 and credited as bonus funds. 40x wagering applies to bonus funds. Unused Free Spins expire after 7 days. Promo code: PLAY25. Deposit balance is available for withdrawal at any time. General withdrawal restrictions & full T&Cs apply. Valid until further notice.

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HOT & COLD GAMES

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T&Cs Apply

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SLOTS

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Robin Hood: Shifting Ric...
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Robin Hood: Shifting Ric...
Wolf Queen
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Wolf Queen
Capital Gains
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Capital Gains
Super 7's
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Super 7's
Rise of Maya
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Rise of Maya
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Mega Cherry
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Re-Trigger Happy
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Game Changer
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Skull UP!
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Pharaoh Sun
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Noche de los Muertos
Creature from the Black ...
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Creature from the Black ...
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Fun Size Fireworks
Greek Gods
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Greek Gods
Super Joker
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Super Joker
Mighty Hot Wilds
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Mighty Hot Wilds
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WELCOME BONUS

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First-time depositors only (18+ UK exc NI). Min Deposit: £10. Max Offer: 25 Free Spins [on a game of our choice]. Free Spins Winnings will be capped at £2.50 and credited as bonus funds. 40x wagering applies to bonus funds. Unused Free Spins expire after 7 days. Promo code: PLAY25. Deposit balance is available for withdrawal at any time. General withdrawal restrictions & full T&Cs apply. Valid until further notice.

To qualify, players must deposit a minimum of £5 in the last 30 days AND wager a minimum of £1 on any of our games. Free Spins are granted upon login and are valid until midnight the same day. Free Spins winnings are credited as bonus funds and must be wagered 40x before being eligible for withdrawal. Further T&Cs apply.

Do you want to know which games are most likely to pay out?

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OUR BIG WINNERS

It's no secret that we've paid out staggering amounts since launching! Will you be our next big winner?

Leah D - £8,975

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HOT & COLD GAMES REVEALED

When a game is hot, the pay-outs are on fire! If the game is cold, well maybe it just needs a cool head!

RAINBOW RICHES Reels of Gold

The makers of Rainbow Riches bring you this new and improved slot game! Try and win some free spins, but watch out for the Magical Fairy!

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This new slots addition drops you in the African Savanna. With amazing graphics, multipliers and free spins on offer, Stampede has it all!

All our loyal players are rewarded! Earn free spins, cashback as well as access to exclusive promotions!

You must opt-in to Email and SMS in order to have access to the Rewards & Promotions!

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