SecretSlots.com: Fresh New Look For 2017!
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Frequently asked questions

Frequently Asked Questions


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Why did I not get my Welcome Bonus?
  • In order to receive the Welcome Bonus, you must enter the Promo Code when you make your first deposit.
  • If you forgot to enter the Promo Code, please contact us so that we can resolve the issue.
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I received a Free Spins voucher, how do i claim it?
  • Once you login to the site, any Free Spins vouchers that you have been credited will be shown in the My Account section. Clicking on this link will launch your Free Spins vouchers.
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How do I cash out and get paid?
  • You can request a payout at any time from the banking section of the members area. Your payout request will be processed after 48 hours. You can also cancel a payout request at any time within 48 hours.
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Are my payment card details secure?
  • We use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and our servers.
  • This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted.
  • This makes it impossible for people to crack this code and gain access to your confidential details.
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How do I get support?
  • Feel free to contact us with any questions or support issues.
  • We will endeavour to answer all queries within 72 hours.
  • We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.
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Your question remains un-answered?

The Daily Classic

Play on the Secret Slots Daily Classic for a chance to win some big prizes!

ALL YOU HAVE TO DO IS:

  1. Make a deposit TODAY to unlock the Secret Slots Daily Classic.
  2. Launch the game by clicking on the banner on the left hand side of the page.
  3. You'll get up to 5 spins each time you play.
  4. Simply hit 3 Daily Classic symbols on the winline and you'll get a prize - there are Free Spins, bonus money or real cash up for grabs!

Any prize you win today, will be credited to your account tomorrow.

So what are you waiting for? Deposit now for a chance to spin and WIN!

T&Cs

  1. You must make a deposit to get access to the Daily Classic on the same day.
  2. Players are limited to one game per day, unless otherwise specified.
  3. Players will receive up to five spins per game.
  4. Any prizes won will be credited the following day by 1pm.
  5. Real Cash prizes will be credited to your real money balance.
  6. Bonus Money prizes will be credited to your bonus money balance and subject to 100x wagering before being withdrawn.
  7. Any Free Spins prizes will be awarded on a selection of games at Secret Slots discretion.
  8. Free Spins winnings are credited to your real money balance and are capped at 10% of the Free Spins credited.
  9. We maintain the right to disqualify or exclude any player from this game/promotion, at our sole discretion.
  10. We reserve the right, at any time, to cancel, modify or suspend this game/promotion at any time without any prior notice.
  11. General bonus terms and conditions apply.
  12. General terms and conditions of the site apply

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