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Frequently asked questions

Frequently Asked Questions


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I received a Free Spins voucher, how do i claim it?
  • Once you login to the site, any Free Spins vouchers that you have been credited will be shown in the My Account section. Clicking on this link will launch your Free Spins vouchers.
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How do I cash out and get paid?
  • You can request a payout at any time from the banking section of the members area. Your payout request will be processed after 48 hours. You can also cancel a payout request at any time within 48 hours.
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Are my payment card details secure?
  • We use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and our servers.
  • This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted.
  • This makes it impossible for people to crack this code and gain access to your confidential details.
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How do I get support?
  • Feel free to contact us with any questions or support issues.
  • We will endeavour to answer all queries within 72 hours.
  • We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.
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First-time depositors only (18+ UK exc NI). Min Deposit: £10. Max Offer: 25 Free Spins [on a game of our choice]. Free Spins Winnings will be capped at £2.50 and credited as bonus funds. 40x wagering applies to bonus funds. Games Bonus winnings are capped at £100 + original bonus amount. Games bonus funds may only be used on selected games only. Unused Free Spins expire after 7 days. Promo code: PLAY25. Odds of winning vary between players depending on gaming and deposit activity. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions & full T&Cs apply. Valid until further notice.

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HOT & COLD GAMES

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SLOTS

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Aussie Adventure
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Aussie Adventure
Arcane Gems
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Arcane Gems
Lucky Lassie
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Lucky Lassie
Fruitiplier
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Fruitiplier
Slingo Berserk
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Slingo Berserk
Robin Hood: Shifting Riches
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Robin Hood: Shifting Riches
Wolf Queen
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Wolf Queen
Capital Gains
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Capital Gains
Super 7s
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Super 7s
Rise of Maya
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Rise of Maya
Desperados Wild Megaways
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Desperados Wild Megaways
Mega Cherry
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Mega Cherry
9 Masks of Fire
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9 Masks of Fire
Re-Trigger Happy
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Re-Trigger Happy
Game Changer
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Game Changer
Hot Stepper
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Hot Stepper
Fortunium
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Fortunium
Super Hot Fruits
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Super Hot Fruits
Skulls UP!
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Skulls UP!
Pharaoh Sun
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Pharaoh Sun
Step Back 7's
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Step Back 7's
Noche De Los Muertos
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Noche De Los Muertos
The French Reelvolution
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The French Reelvolution
Creature from the Black Lagoon
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Creature from the Black Lagoon
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First-time depositors only (18+ UK exc NI). Min Deposit: £10. Max Offer: 25 Free Spins [on a game of our choice]. Free Spins Winnings will be capped at £2.50 and credited as bonus funds. 40x wagering applies to bonus funds. Games Bonus winnings are capped at £100 + original bonus amount. Games bonus funds may only be used on selected games only. Unused Free Spins expire after 7 days. Promo code: PLAY25. Odds of winning vary between players depending on gaming and deposit activity. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions & full T&Cs apply. Valid until further notice.

Funded player only (18+ UK Only - excluding players based in Northern Ireland). Min Deposit £10. Rewards from level 1 and above. Max Offer: 15 Daily Free Spins and £100 monthly cashback [credited as games bonus]. Free Spins are credited as bonus funds with 40x wagering. Free Spins are valid for 24 hours. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time. Odds of winning vary between players depending on gaming and deposit activity. General withdrawal restrictions & full T&Cs apply. Valid until further notice.

Do you want to know which games are most likely to pay out?

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HOT & COLD GAMES REVEALED

When a game is hot, the pay-outs are on fire! If the game is cold, well maybe it just needs a cool head!

RAINBOW RICHES Reels of Gold

The makers of Rainbow Riches bring you this new and improved slot game! Try and win some free spins, but watch out for the Magical Fairy!

WILD WILD WEST: The Great Train Heist

With more features than you can shake a stick at, this latest NetEntTM game puts you right in the heart of the Wild Wild West. Giddy up!

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